My one, and only, Ajax development was for a B2B client looking to replace their aging and user unfriendly customer systems with something far more easier to install and maintain. Our solution was cheaper, easier to maintain (despite the initial learning curve) and most importantly, offered the chance for a far better user experience. This is key, as it encourages use and therefore cuts down on users having to resort to phone, mail, veiled threats to get a relatively simple task done.
Here's a link to the latest "Click" on the Beeb. It's all about business adoption of Web 2.0 technologies, which to be honest has been very swift. I'll watch it and write some more later.
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